Get in touch

If you’re looking for support when it comes to getting borrowing right, you can get in touch with us.

Call Aro

0800 432 0142

Call Aro Mortgages

0161 498 7628

Our address

Write to Aro:

Atlantic House, Atlas Business Park,
Manchester, M22 5PR

View map

Our opening hours


8:30am to 7pm


8:30am to 7pm


8:30am to 7pm


8:30am to 7pm


9am to 4pm


9am to 4pm


9am to 4pm

Bank Holidays

9am to 4pm

Need to raise an issue?

We work hard to help you borrow right. However, if you feel we have got something wrong or wish to discuss an issue directly with us, we want to help make it right.

We take any complaints raised seriously, and will deal with the problem fairly, quickly and transparently. In many cases, we sort things out straight away.

Contact for complaints

Write to us at

Aro Complaints, Atlantic House, Atlas Business Park, Simonsway, Manchester, M22 5PR


0161 498 7739


How we handle your complaint

We aim to deal with any complaints as soon as possible after receiving them. You can find out more about how we handle complaints on our dedicated Complaints page.

If you aren’t satisfied with the response, or we are unable to resolve the issue within eight weeks , you can send your complaint to the Financial Ombudsman Service.