Aro Terms & Conditions

‘We’ are Aro Finance Limited t/a ‘Aro’.

We operate from and are registered at: Dakota House, Concord Business Park, Simonsway Manchester M22 0RR.

We are registered with the Information Commissioners Office (‘ICO’) Z120757X and regulated by them for the purposes of data protection. We are also authorised and regulated by the Financial Conduct Authority (‘FCA’) in relation to our services. 

This website is owned by Aro Finance Limited t/a Aro and is protected by copyright and database rights. You are not permitted to copy, adapt, exploit or otherwise use the information contained on this website in any way, save for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer or terminal, provided that you do not delete any copyright and other proprietary notices contained therein.

The website and its services are not intended for individuals below the age of 18.

All products and services offered are governed and construed in accordance with the laws of England and Wales.

Our services

Our services are to offer personal credit solutions 24/7. We do this in our capacity as both an unsecured and secured credit broker.

Below is a breakdown of the products we promote within this site:

Credit broking: Unsecured lending

As an unsecured credit broker, we promote the following products: credit cards; personal loans; short term loans and auto finance.

Secured broking: Secured lending or second charge mortgages

As a secured broker we promote the following products: second charge mortgages more commonly referred to as ‘secured loans’. Secured loans can be used for large purchase, home renovations or debt consolidation*.

We also allow our partner ‘Cream Financial Services’ to advertise their services in respect to first charged mortgages within this site.

Debt Consolidation*

If you’re thinking of consolidating existing borrowing you should be aware that although you may reduce your monthly outgoings you may be extending the terms of the debt and increasing the total amount you repay. You should also be mindful where you are looking to secure a debt to your home as failure to keep up with repayments could result in repossession.

It’s important that you can afford the repayments now and continue to do so throughout the term of the loan as failure to keep up with your repayments could lead to defaults, CCJ’s, ultimately bankruptcy and affect your ability to obtain future credit.

Debt advice

We do not offer debt advice in regard to personal debts for example where customers are looking to reduce/amend their creditor commitments; liquidate or eradicate their debts completely. Yet in some cases, we do facilitate the introduction of customers to FCA regulated debt solution firms. These are companies who offer advice in regard to personal debts as well as offering products to help with the management or eradication of personal debts. In addition, free debt advice is also available from Money Helper or Citizens Advice.

Credit check and disclosure

In order to deliver our services to you, we undertake a soft credit search. We currently use Equifax and Accountscore to facilitate this. A soft credit search has no impact on your credit rating. It will show up on your credit report yet is only visible to you.

It’s important to bear in mind, that information held about people by credit reference agencies such as Equifax and Accountscore, may already be linked to records related to one or more of your partners or members of your household. It may also in some cases bring up errors, such as tenants that now live in a house you may have rented in the past. This may result as you being treated as ‘financially linked’ and as a result, any offers (where applicable) made may be based on a ‘linked result’.

It is important that you notify any prospective errors on your credit report directly with the credit reference agencies themselves.

Commission Aro receives in connection to your introduction

Aro acts as a Credit Broker and not a Lender. We work with a large number of partners who offer a number of products and services, including but not limited to: credit cards, loans (unsecured/secured), debt management and if you take out or are introduced to a partner, we will receive a commission from that partner. The commission we receive may vary dependant on the partner*, yet it will not impact how we rank your offers or (where relevant) the amount you pay back.

​​Should you wish to find out more about the commission paid to Aro from your introduction, please get in touch by emailing: compliancehelpdesk@aro.co.uk

*Commission: There are different types of commissions that Aro receives in connection to your introductions from the partners we work with, these are as follows:

  • A fixed amount when you take out a product or
  • an amount based on the number of people that decide to take out a product with a particular provider or
  • an amount based on the total amount you chose to borrow or pay the provider for their service or
  • a fee when you click to one of our partner’s websites, even if you choose not to take out credit or use their services.

Improving our products

We may make improvements or changes to the products, services and prices detailed on this website at any time without notice.

Falsehoods or inaccurate information

If false or inaccurate information is provided, or if a reasonable suspicion of fraud or any other criminal offence is identified, details will be shared with fraud prevention agencies, law enforcement agencies and regulatory bodies who may access and use this information. We and other organisations may access and use the information recorded by fraud prevention agencies to prevent fraud and money laundering, for example, when:

  • Checking details on applications for credit and credit related or other facilities;
  • Managing credit and credit related accounts or facilities;
  • Recovering debt;
  • Checking details of job applicants and employees.

Details of the fraud prevention agencies we work with are available on request.

All transactions relating to our services provided are covered by, and adhere to, the Money Laundering regulations and the Proceeds of Crime Act. Our responsibilities include, but are not limited to, verifying the identity and address of our customers. Identity verification checks may include electronic searches through the Electronic Identification Verification Service, electoral roll and use of credit reference agencies.

We may also require proof of your income and expenditure to satisfy these requirements.

Website accuracy

While we try and ensure that all information on this website is accurate and up to date, errors may occur and we accept no liability for such errors. If we discover an error we will amend the website as soon as reasonably possible.

Accuracy of loan quotes

Aro takes every care to ensure the accuracy of the loan quotes which are based on the latest information available from the lenders at that time. However, the lenders on the panel reserve the right to change % APR or % APRC rates and underwriting criteria at any time and without notice. This may result in a change to the loan/secured loan offered to you or may result in the loan/secured loans offer being withdrawn.

The accuracy of the loan/secured loan quotes depends upon the accuracy of the information you have provided. Aro and the lenders on the panel will conduct checks to verify the accuracy of the information you have provided. If information you have provided changes as a result of these checks, the original offer may be changed or withdraw.

Refusing access

Aro reserves the right to refuse access to this website or any component of it. We may at any time, at the discretion of the site’s management, refuse access to certain areas of this website to any individual it chooses – this refusal of access may take whatever form the management deem suitable.

NewDay Secured Loan Offer

Terms and Conditions (T&Cs)

Take out a secured loan through Aro Money Limited (trading as Aro Money) via NewDay Ltd and receive a £100 Love2Shop e-voucher within 28 days of loan being paid to you.

1. Offer is valid from 24th October 2024

2. This offer may be withdrawn or amended at any time.

3. Offer open to customers who are introduced to Aro Money via their NewDay Ltd Card and who are approved for and receive a paid out secured loan through Aro Money’s trusted panel of lenders.

4. Purchase is required. Loans are subject to status and availability.

5. To qualify for the £100 Love2Shop e-voucher, customers must be a NewDay Ltd cardholder at the time of application. Customers will only be eligible for the incentive if they are introduced to Aro Money via a NewDay Ltd email campaign.

6. Offer cannot be claimed retrospectively if the customer already has an application for a secured loan in progress via Aro Money prior to the offer start date of 24th October 2024. Customers must hold a NewDay Ltd Card before receiving the advice from Aro Money and the paid out loan.

7. Offer limited to one voucher per customer.

8. Offer not available in conjunction or combination with any other offer.

9. Offer will only be earned once the secured loan has been paid out.

10. £100 e-voucher will be sent to the customer’s email address by Aro Money .

11. £100 e-voucher offer is non-transferable, and no alternative reward will be offered.

12. Offer open to UK residents who are homeowners and aged 18 or over.

13. Aro Money Limited reserves the right to modify this promotion or the T&Cs at any time.

14. Promoter:  Aro Money Limited, Dakota House, Concord Business Park, Wythenshawe, Manchester, M22 0RR